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Ask the survey experts at Creoso's Digivey Survey Center.  We are here to answer all of your questions and consult with you about software and hardware options.

Call 1.866.665.0533 (from overseas dial US 602.438.2100) or contact us.

 

 

 

Visitor Feedback Surveys

Museums, Galleries, Zoos

The Digivey survey software is very successfully used for visitor feedback surveys in Museums, Art Galleries, Aquariums, Zoos, and similar venues. Knowing what your visitors think is an important tool in modern museum management. Our survey tools provide real answers you can use now to succeed in an ever changing environment.

How Digivey surveys can help:

  • Develop understanding what motivates visitor satisfaction and determine factors that lead to dissatisfaction

  • Learn how visitors are reacting to programs, exhibits, temporary displays, interactive objects and educational displays

  • Deepen awareness of visitor expectations and factors that would encourage more frequent returns and longer stays

  • Find answers for the level of visitor engagement with exhibit objects

  • Fuel your gift store and services management with current needs and wants

  • Find out what prompted a visit and why, and how many are repetitive visitors

  • Collect demographic data on your visitors

  • Determine how effective are your promotional campaigns and what changes you may need to apply

  • Monitor performance year round, have current reports ready for important meetings 

Benefits:

  • Attention-drawing, computer-assisted surveys in combination with modern touch technology
  • A survey solution that delivers more reliable and immediate results without being cost-prohibitive
  • Tailor-made surveys that suit your information needs
  • An interactive survey concept that asks only relevant questions
  • A new comfort level for the respondent, yielding more and better results faster

Questionnaire Design Suggestions:

  • Attract to the survey kiosk with slide shows and videos
  • Help visitors recall certain exhibits with pictures, videos and flash movies
  • Use Digivey information screens to inform about upcoming events and specials
  • Print coupons to reward the respondents for their time
  • Brand your surveys: Embed logos and tag lines
  • Choice of several colors at no additional costs

Usages:

  • Interviewer assisted surveys with handheld devices
  • Self-administered surveys with survey stations and survey kiosks
  • Follow-up surveys online
  • Ability to conduct interactive surveys, quizzes and assessments
  • Build and extend your visitor and volunteer data bases and collect email address, phone, etc.

Applications:

  • Customer service feedback surveys
  • Customer satisfaction surveys
  • Visitor feedback surveys
  • Employee feedback surveys
  • Interactive quizzes
  • Interactive "edutainment" applications

Technology benefits:

  • Realization of new projects within a very short time
  • Real-time data collection with immediate availability of data
  • Easily combine data collected by multiple survey stations and data collected over time
  • Generate accurate reports at the click of a button
  • Minimal workload, low-cost
  • Paperless processes

 


Resources | Articles

Case Studies

Touch Screen Surveys Brief

Why marketing research?

7 green reasons to go paperless

Questionnaire Design Tips

Survey Software Selection Guide

Survey Devices Selection Guide

 

Some of our customers

 

 
Survey equipment selection tips

 Our touch screen survey experts are here to consult with you and to help you select the ideal survey system combination to fit your requirements.

Call  1.866.665.0533 (or 602.438.2100 from overseas) for more information or contact us with your questions.