Knowing what patients think and how patients perceive the services they received
is a growing necessity in modern healthcare management. Among other key implicators, patient satisfaction is of importance for accreditation and quality assurance.
Patient satisfaction is also a recognized instrumental component in monitoring a healthcare facility's quality of care in relation to costs and services offered.
The Digivey survey software family uniquely
joins touch technology with
marketing research. It simplifies and automates survey related processes
and eliminates day entry errors. The process automation achieved with Digivey leads to greater data integrity and helps to significantly reduce
workload and cost. Auto-generated, easily readable reports are available at anytime.