Industries rendering personal services know that customer satisfaction influences the business success. They also know that a disgruntled
customer has a low chance to come back and may talk about his/her bad experience with friends and family. Guest retention is a key in maintaining
a profitable hospitality venue. No other industry has more to gain with constant customer satisfaction monitoring than restaurants, hotels and
other hospitality and personal service venues.
We recommend the use of tablets or phablets to capture feedback during in-person interviews.
We recommend the use of survey kiosks, survey stations and tablet kiosks for self-administered surveys.
Informed decisions are more likely to positively impact a business.
Benefit from more and better results as well as cost reductions.
Identify problems areas at an early stage and shorten your reaction time.
Gather more responses in a shorter time frame with actionable results at your finger tips.
Reach guests live at the point-of-service where they are already focused on your organization's products and services.
Unlock the key to greater success with Digivey powered surveys that are engaging, interesting and fun to complete.
Comprehensive, instantly available survey reports help you identify areas that need improvement as well as new opportunities.
Connect with your customers in an engaging, interesting and relaxed way.
The Digivey survey software is a proven reliable survey solution that works. Guaranteed.
Digivey is quick to learn and helps you create interesting, engaging surveys.
You'll find plenty of features to use for your questionnaire design.
Benefit from automated survey processes running in the background while you collect more responses.
No more number crunching. Digivey compiles easy to read reports automatically.
Our dedicated support team is here for you when you need them.
“The Digivey survey software was just what I needed to upgrade and accelerate growth of my event research services business.”
“With Digivey I found the ideal survey software with much needed features for survey design. Digivey exceeded my own and my clients' expectations.”
“Digivey made the transition of our survey station fleet to new survey software smooth, fast and uneventful. ”
“Changing from paper to electronic surveys could have been stressful but it wasn't. From day one Digivey performed flawlessly and helped increase our response rate by double digits”