Customer Satisfaction Surveys

How happy are your customers?

Happy, satisfied customers are the lifeblood of any business. Loyal, frequently returning customers have a positive impact on business success. It is good practice to feel the customer's pulse immediately following the experience to capture unencumbered feedback when the memory of the experience is still fresh.

Customer satisfaction surveys help reveal the underlying cause of grievances, expectations and needs. In most cases it's the little things that annoy customers and when allowed to accumulate, satisfaction decreases and loyalty takes a dive. Use Digivey survey software for in-store surveys to discover not only HOW, WHO and WHEN but also discover WHAT and WHY.

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Measure Customer Experience With Ease

Ask

Reach customers at the point-of-sales where they are already focused on your organization's products and services.

Interact

Unlock the key to greater success with Digivey powered surveys that are engaging, interesting and fun to complete.

Discover

Track customer experiences, wants and needs while you can still make a difference.

Evaluate

Identify areas that need improvement and new opportunities with instantly available survey reports

Digivey powered surveys - Unleash the power of interactive surveys.

Respond

Implement measurements that will improve the customer experience and boost loyalty.

Extra survey power at your finger tips

Connect with your customers in an engaging, interesting and relaxed way.

  • Easy Survey Management

    Benefit from automated processes running in the background while you collect more responses.

  • Quick Reports

    No more number crunching. Digivey compiles easy to read reports automatically.

  • Great Support

    Our dedicated survey support team is here for you when you need them.

Digivey Modules and Subscriptions

Windows

Composer
Create compelling surveys, quizzes, assessments...

Windows

Launcher
Field kiosk surveys and tablet surveys; Windows

Android+Windows
Subscription

RollaPoll
For surveys fielded with Wi-Fi connected survey devices

Subscription

Digivey Plus
Field and manage responsive (mobile-friendly) online surveys

Windows

Analyzer
Manage survey data and reporting on your PC

Windows

Data Shuffler
Automate project upload and data transfers

Subscription

Online Reporting
Manage survey data and reporting in your online account

Windows

Digivey Data Bridge
Inject survey data into third party data bases

What Digivey survey software users say